Shipping policy

Shipping Policy
Thank you for shopping at Bearkit! We are dedicated to providing outdoor enthusiasts with high-quality, lightweight gear. To ensure your order is handled safely and transparently, please review our comprehensive shipping guidelines below.
1. Order Processing and Fulfillment Timelines
All orders are processed and queued for dispatch within 1 to 3 business days (excluding weekends and major public holidays) after receiving your order confirmation email.
Once your order has been successfully processed, you will receive a secondary automated notification containing your digital tracking number.
2. Standard Shipping & Estimated Delivery Windows
To keep our pricing competitive and ensure your premium gear arrives undamaged, we route our products through secure international shipping networks.
  • Standard Estimated Delivery Time: 7 to 15 business days from the date of shipment.
  • Peak Season Adjustments: During high-volume shopping periods (such as November, December, and black Friday events), delivery times can occasionally extend to 15 to 20 business days due to carrier backlogs.
Please Note: All delivery windows shown on our storefront are educated logistics estimates only and do not serve as legally binding arrival deadlines. We are not responsible for transit delays caused by external factors such as carrier delays, bad weather, or localized sorting facility backlogs.
3. Comprehensive Order Tracking
We believe transparency is key when waiting for your gear. Every single package dispatched from our network includes a fully active tracking code.
  • Your unique tracking link will be sent to the email address used at checkout within 72 hours of shipment.
  • It may take 3 to 5 business days for the carrier's scanning system to update and reflect active logistics updates online. If your link says "Tracking details unavailable," please allow a few days for the global carrier nodes to register your package.
4. Import Customs, Duties, and Localized Taxes
If your order is being dispatched across international borders to reach your location, it may be subject to localized import duties, customs fees, or Value Added Taxes (VAT) once the shipment reaches your destination country.
Bearkit is not responsible for these charges. All duties, customs clearance administrative fees, or border taxes applied by your local government are the absolute financial responsibility of you, the customer.
5. Incorrect Shipping Addresses & Undeliverable Packages
Our order fulfillment pipeline operates on an automated instant-routing schedule. Because of this:
  • Address Accuracy: It is the customer's sole responsibility to ensure that the inputted delivery address is 100% correct before hitting submit.
  • No Address Changes: We are completely unable to modify, redirect, or correct a shipping address once an order has been finalized.
  • Financial Risk: Bearkit assumes no liability or financial responsibility for orders that are lost, misdelivered, or abandoned due to an incorrect or incomplete address provided by the buyer. No refunds will be issued for packages logged as "Undeliverable as Addressed" by the courier.
6. Missing, Stolen, or Lost Shipments
Once a shipment is scanned and handed over to the courier network, the legal risk of loss transfers entirely to the buyer.
  • If a tracking link formally marks your package status as "Delivered" by the local carrier, Bearkit's contractual obligations are fully met.
  • We cannot issue refunds or ship free replacement packages for items that are marked as delivered but are suspected to be stolen from your porch, mailbox, or apartment foyer. In these unfortunate events, we recommend filing a formal property theft report with your local carrier office or police department.
If your tracking link has not updated in over 25 business days and your package appears to be genuinely lost in transit (not delivered), please contact our team immediately at bearkit.support@gmail.com, and we will initiate a formal lost package investigation with the carrier network on your behalf.